jetbuzz live Privacy Policy
Your personal information is very important to us. In this policy, we clearly explain how jetbuzz live collects, uses, stores, and protects your information.
Introduction and Scope
jetbuzz live gives the highest priority to its users' privacy. This privacy policy ("Policy") describes what types of information we collect, the purposes for which we use it, and who it may be shared with. This policy applies equally to the jetbuzzlive.cam website, mobile applications, and all digital services we provide.
By creating an account on the site or by using our services, you are considered to have given your consent to this policy. Our Terms and Conditions should be read alongside this policy, as both documents together form the complete terms governing membership and use.
If this policy needs to be changed, jetbuzz live will publish an updated version on this page and note the effective date. For significant changes, a notification may be sent to the registered email address.
Information We Collect
jetbuzz live collects different types of information for various purposes. The information collected is divided into two main categories:
2.1 Information You Provide Directly
Information you provide directly during account registration or while using our services:
- Full name and date of birth (for age verification — our services are only for persons aged 21 or older)
- Email address and mobile number
- Username and password
- National ID card or passport details (for identity verification)
- Financial transaction details, such as bKash, Nagad, Rocket, or Upay mobile number or bank account information
2.2 Automatically Collected Information
When you use our platform, some information is automatically collected through technical means:
- IP address and device type
- Browser type and version
- Browsing patterns on the site and session duration
- Information collected through cookies and similar tracking technologies
- Login and logout times and account activity history
Purposes of Data Collection
jetbuzz live uses the collected information for the following purposes:
- Account management and verification: To complete the registration process, confirm identity, and keep accounts secure.
- Transaction processing: To complete deposits, withdrawals, and other financial transactions. To maintain the rules regarding the minimum deposit of ৳500 and the minimum withdrawal of ৳1,000.
- Customer support: To ensure support in Bengali and English via 24/7 live chat and email.
- Security and fraud prevention: To detect unauthorized use of accounts and prevent financial fraud.
- Regulatory compliance: To comply with applicable laws and regulations, particularly age verification (21+) and Anti-Money Laundering (AML) rules.
- Service improvement: To improve user experience and the quality of the platform.
- Communication and notifications: To send important account-related notifications, bonuses, and promotional information (where consent applies).
Data Sharing and Third Parties
jetbuzz live does not sell your personal information or share it with any third party for commercial purposes. However, limited information may be shared in the following circumstances:
- Service providers: With payment processing companies (such as bKash, Nagad, Rocket, Upay, and banks), gaming platforms, and technology partners who help keep our services running. These companies may only use the information as needed for their specific service.
- Legal obligations: Necessary information may be disclosed in response to a court order or a lawful request from a relevant authority.
- Business transfer: In the event of a business merger or acquisition, the relevant party will be bound by the same privacy obligations.
When sharing information with third parties, we provide the minimum amount of information necessary and operate under data protection agreements.
Data Security Measures
jetbuzz live follows industry-standard technologies and practices to protect your information:
- SSL encryption: All data transfers are secured with 256-bit SSL encryption, which keeps sensitive information hidden from third parties.
- Secure server infrastructure: Servers and databases are accessible only to authorized personnel and are subject to regular security audits.
- Password encryption: User passwords are never stored directly — only encrypted hashes are stored.
- Two-factor verification (OTP): Mobile OTP verification is available for important account actions.
- Security monitoring: Our systems are under continuous monitoring to detect unusual activity.
Cookie Policy
Cookies are used on the jetbuzz live website. Cookies are small text files stored in your browser or on your device. We use the following types of cookies:
- Essential cookies: Required for the basic functionality of the site — such as maintaining login sessions. Without these, the site will not work properly.
- Functionality cookies: Help remember your preferences and settings, such as language selection.
- Analytics cookies: Used to understand how the site is used, helping us improve our services. The data from these cookies is generally aggregated and anonymous.
You can control or disable cookies by changing your browser settings. However, please note that disabling cookies may limit some functionality of the site.
Data Retention Period
jetbuzz live retains your information only for as long as necessary. The general policy is as follows:
- Information for active accounts is retained for the entire duration that the account remains open.
- Even after an account is closed, records of financial transactions may be retained for a specified period in accordance with applicable legal obligations.
- Some information may be kept for a longer period for fraud prevention and dispute resolution purposes.
- At the end of the retention period, information is securely deleted or anonymized.
Your Rights
You have the following rights regarding your personal information:
- Right of access: The right to know what information we hold about you.
- Right to correction: The right to request correction of inaccurate or incomplete information.
- Withdrawal of notifications: The right to opt out of promotional communications. However, necessary account-related notifications cannot be turned off.
- Data portability: The right to receive a copy of your information in certain circumstances.
- Account closure: The right to request account closure, though some information may be retained for a specified period due to legal obligations.
To exercise these rights, contact us via 24/7 live chat or email. We will process your request after verifying your identity. To learn about responsible gaming, please read our Responsible Gaming page, which also describes account limit settings and self-exclusion options.
Protection of Minors' Information
All services of jetbuzz live are strictly for persons aged 21 or older. We never knowingly collect information from any minor. Age verification is mandatory at registration, and if it is found at any point that a user is under 21, their account will be immediately suspended and the associated information will be deleted.
If you believe a minor is using our platform, please notify our support team.
International Data Transfers
Our servers and partner companies may be located in various countries. As a result, your information may be transferred internationally. In such cases, jetbuzz live ensures that:
- Adequate data protection measures are in place during the transfer process.
- Third-party service providers are bound by contractual data protection obligations.
- The purposes for using the information remain within the limits described in this policy.
Contact and Complaints
If you have any questions, comments, or complaints about this privacy policy, please contact our support team:
- Live Chat: Available 24/7 in Bengali and English
- Email: [email protected]
We generally try to respond to your request as quickly as possible. For complex matters, identity verification may be required.
To learn more about the overall rules governing our services, visit the About Us page, where you will find information about jetbuzz live's identity and values.
Changes to the Policy
jetbuzz live reserves the right to amend and update this privacy policy as needed. Any changes will be published on this page with the effective date. For significant changes, registered users may be notified by email.
If you continue using the site after an update, you will be considered to have consented to the revised policy. It is therefore recommended that you review this policy from time to time.